FAQ

FAQ

When will my order ship?
Orders are processed within 2–5 business days. Tracking details are sent once your order ships.

Where do you ship?
At this time, Aller Clair ships exclusively within Europe.

What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unworn and in original condition.

How do your pieces fit?
Fits vary by design. Detailed sizing guidance is provided on each product page.

Are Aller Clair releases limited?
Yes. Select pieces are released in limited quantities to maintain exclusivity.

What does Aller Clair stand for?
Aller Clair represents going beyond the ordinary — clarity, elevation, and the confidence to live differently.